Ns8 respects the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
Ns8 is an online gaming platform operating under a recognised licence and serving users in Malaysia through the website ns8.vin and the official mobile app. We understand that privacy is of utmost importance to every user, and we are committed to protecting your personal information in a responsible, transparent, and secure manner.
This Privacy Policy applies to all personal data collected, processed, and stored by ns8 in connection with the provision of our services. It covers information you provide directly during registration, financial transactions, and platform use, as well as information collected automatically through tracking technologies such as cookies and server logs.
This Policy should be read together with Terms and Conditions ns8. In the event of any conflict between the two documents on privacy matters, this Privacy Policy shall take precedence.
Ns8 collects various categories of information depending on how you interact with our platform. The following is a summary of the types of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, IC/passport number | Account Registration, KYC |
| Contact Information | Email address, phone number, residential address | Registration, profile updates |
| Financial Data | Bank account details, e-wallet information, transaction records | Deposits, withdrawals |
| Usage Data | Game logs, betting history, activity records | Automatically during use |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies & logs |
| Communications | Support chat records, emails, feedback | Customer support interactions |
Ns8 uses the personal data collected for the following purposes, all of which are necessary to deliver quality services to our members:
NS8 does not sell, rent, or trade members' personal data to any third party for their own commercial purposes. However, there are limited circumstances in which we need to share certain information:
All third parties that receive data from ns8 are bound by data processing agreements requiring them to protect that information to a standard equal to or higher than ns8's own security standards.
The security of your personal data is ns8's top priority. We implement a comprehensive range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction:
Ns8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ns8 website.
The following are the types of cookies we use:
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ns8 platform.
As an ns8 member and data subject under Malaysia's PDPA, you hold several important rights regarding your personal data. ns8 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data ns8 holds about you. Such requests will be processed within 21 working days.
If any of your data is inaccurate or outdated, you have the right to request that ns8 correct it without undue delay.
You may withdraw consent for marketing communications at any time via your account settings or by contacting ns8 support.
In certain circumstances, you may request ns8 to restrict the processing of your personal data while a dispute or review is in progress.
If you believe ns8 has not complied with the PDPA, you have the right to file a complaint with Malaysia's Personal Data Protection Commissioner.
You may request deletion of your personal data upon account closure, subject to record retention obligations required by law.
Ns8 retains your personal data only for as long as it is needed for the stated purposes or as required by Malaysian law. The following are our data retention guidelines:
Once the applicable retention period has expired, your personal data will be securely deleted or anonymised in accordance with ns8's internal procedures.
Ns8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to members via email or a prominent notice on ns8.vin before the changes take effect.
Your continued use of the ns8 platform after any amendments to the Privacy Policy take effect will be considered acceptance of the revised terms. We encourage you to review this page periodically to stay informed on how ns8 protects your information.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, ns8's Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels:
Six data protection pillars ns8 implements to ensure your privacy is safeguarded at all times.
Every bit of data moving between your device and ns8's servers is encrypted with 256-bit SSL — the same standard used by leading financial institutions worldwide.
Ns8 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring that your rights as a data subject are legally recognised and protected.
We only collect information that is genuinely necessary to provide our services. There is no excessive or purposeless data collection — every piece of data has a reason.
Only ns8 staff who require access to your data for work purposes are permitted to do so. All access is logged and periodically audited by the internal security team.
Independent cybersecurity firms conduct regular penetration testing and security reviews on ns8 systems to ensure there are no exploitable vulnerabilities.
In the event of any security incident involving your data, ns8 is committed to notifying you within the timeframe required by law and taking immediate remedial action.